Do MLS fans get a refund if Lionel Messi isn’t playing?

Teams often charge inflated ticket prices when Inter Miami are in town. Some have offered refunds or discounts if the Argentine does not play.

William Gittins

William GittinsWillGittUpdate: May 24th, 2024 07:55 EDT0

Absentee star is a Messi issue for MLS

GIORGIO VIERAAFP

On Thursday afternoon a statement from the Vancouver Whitecaps confirmed the news that 50,000 supporters had been dreading. Lionel Messi – along with Luis Suarez and Sergio Busquets – would not be travelling with the Inter Miami squad for Saturday’s game.

In announcing the news the Whitecaps struck an apologetic tone, writing: “Unfortunately, we have no control over who plays for our opponent”.

The club had been expecting a sell-out crowd at BC Place, their support bolstered by tens of thousands of soccer fans eager to see the Argentinian World Cup winner in the flesh. Now, they face the prospect of a major backlash after hiking up tickets for the game on the assumption that Messi would feature.

NEWS | Vancouver Whitecaps FC issue an official statement regarding the upcoming match against Inter Miami CF this Saturday, May 25 at BC Place. #VWFC | #VANvMIA

— Vancouver Whitecaps FC (@WhitecapsFC) May 23, 2024

As the Whitecaps’ statement makes clear, they are not to blame for Messi’s absence. However the team has opted to offer a 50% discount on food and drinks this weekend, with under-18s set to be given a complimentary kids meal combo.

Is this gesture enough, considering that the club has attempted to cash in on the interest in Lionel Messi? Or are player absences simply a part of sport, something that fans should factor into their decision to buy a ticket? Here’s how other teams have dealt with the Messi situation…

Do teams offer a refund if Messi doesn’t play?

In general, no. Teams are under no obligation to offer any form of compensation if a star player misses a match, particularly when the player is a member of the opposition team. Supporters buy a ticket to see the two teams compete, regardless of the players on show. However, some supporters have previously received something extra after missing out on Messi.

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Most notably, Chicago Fire sold a team-record 61,000 tickets for a meeting with Inter Miami last October, only to discover that Messi would be absent for the game at Soldier Field. In response Chicago announced that ticket holders could claim a $250 credit towards a 2024 season ticket, or a $50 credit for one-off games in the future.

Inter Miami’s friendly against Vissel Kobe in doubtFull screen

Supporters in Hong Kong were furious when Lionel Messi remained on the substitutes’ bench.PETER PARKSAFP

Earlier this year, during Inter Miami’s less-than-successful preseason tour, Messi failed to take to the field for a friendly game against a Hong Kong Select XI. Some tickets for the game had cost in excess of $500 and Messi’s no-show sparked a diplomatic incident, with local officials claiming that they had been deliberately slighted.

In a bid to calm tensions Tatler Asia, organisers of the game, agreed to offer refunds of 50% for supporters. The refund reportedly cost Talter Asia around $7.3 million and they were forced to withdraw a request for financial support from local government.